Tell us what's bothering you

If you are dissatisfied with any aspect of our service, let us know. The rate of damaged or lost shipments sent via GLS is very low, as reliability is of primary importance to our company. In case you are not If you are satisfied with our service, please let us know, or you can submit a complaint via the online contact form, or call our customer support.
We need a parcel number to handle your complaint, but unfortunately we can't help you without it.