Find what you are looking for online!
Documents
We make shipping easy!
Find everything you need to ensure your shipments arrive safely in our useful documents section.
We have the answers to all of your questions!
FAQ
Have a question?
Avoid the phones, many of our most frequently asked questions are already answered online.
Filing a claim is now faster and easier!
File a claim
The GLS account holder can file a claim with the following:
- Your GLS tracking number
- The cost invoice or repair invoice
- Photos (if applicable)
Need Help?
Customer Experience
Our Customer Experience team is available from 7:00AM to 6:00PM (EST), Monday to Friday.
Schedule a pickup!
Customer Experience
The easiest way to schedule a pickup is to use smart4 shipping: here
Our team is here to help schedule, modify, cancel or confirm pickups.
Start Shipping!
Sales and Onboarding
If you are interested in opening an account with GLS, but don't know where to begin, contact our team today! A Sales Representative will be in touch to better understand your shipping needs.
Technical Support
IT Team
Should you have any issues with any of our websites or shipping systems, our Technical Support team is always available to assist.
Billing Support
Paying your invoice is now easier and more secure than ever before!
Use our online portal to pay your invoices in a few simple clicks. All you need is your GLS Canada account and invoice numbers.